Terms of Service

Last updated: September 27, 2026

Welcome to our online store. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our store or placing an order.

1. General Terms

By using our website, you confirm that you are legally capable of entering into an agreement under applicable law.

We reserve the right to refuse service, cancel orders, or limit purchases at our discretion where permitted by law.

2. Products and Services

We make reasonable efforts to display product descriptions, images, prices, and availability accurately. However, colors, sizes, images, and other product details may vary slightly from what appears on your device.

We reserve the right to modify or discontinue products or services at any time without prior notice.

3. Prices and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information when placing an order. We reserve the right to cancel or refuse an order if payment cannot be successfully processed or if we suspect fraudulent activity.

4. Orders

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, payment issues, or suspected fraud.

If we cancel an order after payment has been received, we will provide an appropriate refund.

5. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the timeframe stated on our website. Delivery times may vary depending on the shipping provider, destination, weather, customs, and other circumstances beyond our control.

We are not responsible for delays caused by third-party delivery services or circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. By purchasing from our store, you agree to the terms of that policy.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and other materials, is owned by or licensed to our business and may not be copied, reproduced, modified, or distributed without permission.

8. Prohibited Uses

You may not use our website:

• For any unlawful purpose

• To commit fraud or engage in deceptive activities

• To interfere with the security or operation of our website

• To attempt unauthorized access to our systems

• To collect or misuse other customers' personal information

• To upload or transmit harmful software or malicious code

9. Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, analytics services, and other service providers. Your use of those services may be subject to their own terms and policies.

10. Disclaimer

Our website and services are provided on an "as available" basis. To the extent permitted by applicable law, we do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will become effective when they are posted on this page. Your continued use of our website after changes are posted means you accept the updated Terms.

13. Governing Law

These Terms of Service will be governed by and interpreted according to the applicable laws of the jurisdiction in which our business operates, unless otherwise required by applicable law.

14. Contact Us

If you have questions about these Terms of Service, please contact us using the email and number

Email:novelliadecor@gmail.com

Phone number:+92 302 2433489

Address: Karachi , Pakistan