Privacy policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Shopify store.

Information We Collect

When you visit our store or place an order, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase details

  • Payment information

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to operate and improve our store.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Process payments

  • Provide customer support

  • Send order confirmations and updates

  • Communicate with you about our products and services

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store your complete payment card details on our own systems. Payment providers handle payment information according to their own privacy policies and security practices.

Shopify

Our online store is hosted and operated using Shopify. Shopify may process information about your visits and purchases in order to provide its ecommerce services. Your information may also be subject to Shopify's privacy practices.

Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve functionality, and provide a better shopping experience.

You can adjust your browser settings to manage or disable cookies, although some store features may not work properly as a result.

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, such as:

  • Payment processors

  • Shipping and delivery companies

  • Shopify and ecommerce service providers

  • Website analytics and marketing services

  • Customer support providers

We do not sell your personal information for money.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the contact information provided on our store.

Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate consent. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

Email:novelliadecor@gmail.com

Phone number:+92 302 2433489

Address:Karachi , pakistan